Frequently Asked Questions

Is generating a PI the same as placing an order? −

A PI is a proforma invoice used for quotation confirmation and payment reference. It is not a completed order until both sides confirm the details and the agreed payment or purchasing process is completed.

Which shipping methods can you support? +

We cooperate with express delivery companies such as DPD, UPS, and DHL,etc.

How long does delivery usually take? +

It usually takes 1-5 business days to receive the goods.

Is it possible to get a discount? +

All prices are wholesale prices. However, once we start working with you and reach a certain purchase volume, we may be able to offer additional discounts.

Do your products include warranty support? +

Yes ,our warranty time is 12 months.